Physician Services Document Imaging Representative - Remote

JOB SUMMARY

The primary purpose of the Document Imaging Representative is to perform general clerical operational tasks that are routine and/or repetitive in nature. Responsibilities include logging and batching work, photocopying, verifying or matching data on documents, performing data entry tasks, compiling data, scan documents into the imaging system, performing routine math calculations. This position works under close supervision following established procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Receive, log, and deliver incoming mail
• Prep and log lockbox and charges 
• Research requests for paper EOB’s, charge tickets, etc.
• Log returned self-pay mail into system
• Scan documents into the imaging solutions
• Other duties as assigned

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communicates Effectively – Expresses ideas clearly and succinctly with small or large audiences. Listens attentively to speaker’s message without interruption.  Tailors writing to audience using correct grammar and spelling.
• Compliance with Laws, Policies and Procedures - Adheres to company handbook and policies. Demonstrates behavior consistent with Code of Conduct. Adheres to compliance program and guidelines. 
• Develops Self - Seeks opportunities for continuous learning. Modifies behavior in response to feedback. Knows personal strengths and weaknesses and demonstrates ownership for personal development. 
• Displays Adaptability – Performs well in high pressure or stressful situations.  Works effectively when direction is unclear or rapidly changing.  Demonstrates persistence in the face of obstacles. 
• Drives for Results - Delivers high quality work and attains results. Demonstrates personal drive and pushes self and others for results and quality work. Response appropriately to urgent situations
• Focus on the Customer/Client – Ensures that clients have a positive experience. Responds to clients in a timely manner. Demonstrates tact and empathy when responding to clients
• Respects Others - Displays sensitivity to the needs and concerns of others. Interacts with others in an open, non-threatening manner.
• Shows Reliability – Takes personal responsibility for actions and decisions. Consistently works assigned schedule. Acts responsibly and can be counted on to accomplish goals successfully

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.  This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• High School Diploma or General Education Degree (GED) required
• Basic knowledge of the Windows operating system including the ability to navigate multiple windows and applications
• Good verbal and written communications skills
• Ability to stay motivated in a repetitive work environment
• Some knowledge of Microsoft Office products
• Ability to lift 35 lbs.

REQUIRED CERTIFICATIONS/LICENSURE

Include minimum certification required to perform the job.

• High School Diploma or General Education Degree (GED) required

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.             

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel
• Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Office Work Environment
• Hospital Work Environment

TRAVEL

• Approximately 0% travel may be required

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

 

Compensation and Benefit Information

Compensation

• Pay: $11.30-$17.00 per hour. Compensation depends on location, qualifications, and experience. 
• Position may be eligible for a signing bonus for qualified new hires, subject to employment status.
• Conifer observed holidays receive time and a half.

Benefits

Conifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Include the following. Others may be assigned. 

             

No. 

         

Description 

         

% of Time 

         

 1

       

                                         Receive, log, and deliver incoming mail 

       

5% 

         

 2

       

                                            Prep and log lockbox and charges  

       

80% 

         

 3

       

                            Research requests for paper EOB’s , charge tickets, etc. 

       

20% 

         

 4

       

                                          Log returned self pay mail into system 

       

10% 

         

 5

       

                                     Scan documents into the imaging solutions 

       

80% 

         

 6

       

                                                  Other duties as assigned 

       

5% 

FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): N/A 

 

SUPERVISORY RESPONSIBILITIES  

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  

             

Direct Reports (titles) 

         

N/A 

         

Indirect Reports (titles) 

       

N/A 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Communicates Effectively – Expresses ideas clearly and succinctly with small or large audiences.  Listens attentively to speaker’s message without interruption.  Tailors writing to audience using correct grammar and spelling. 
• Compliance with Laws, Policies and Procedures - Adheres to company handbook and policies. Demonstrates behavior consistent with Code of Conduct. Adheres to compliance program and guidelines.  
• Develops Self - Seeks opportunities for continuous learning. Modifies behavior in response to feedback. Knows personal strengths and weaknesses and demonstrates ownership for personal development.  
• Displays Adaptability – Performs well in high pressure or stressful situations.  Works effectively when direction is unclear or rapidly changing.  Demonstrates persistence in the face of obstacles.  
• Drives for Results - Delivers high quality work and attains results. Demonstrates personal drive and pushes self and others for results and quality work. Response appropriately to urgent situations 
• Focus on the Customer/Client – Ensures that clients have a positive experience.  Responds to clients in a timely manner.  Demonstrates tact and empathy when responding to clients 
• Respects Others - Displays sensitivity to the needs and concerns of others. Interacts with others in an open, non-threatening manner. 
• Shows Reliability – Takes personal responsibility for actions and decisions.  Consistently works assigned schedule.  Acts responsibly and can be counted on to accomplish goals successfully 

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.  This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. 

 

EDUCATION / EXPERIENCE 

Include minimum education, technical training, and/or experience preferred to perform the job. 

• High School Diploma or General Education Degree (GED) required 
• Basic knowledge of the Windows operating system including the ability to navigate multiple windows and applications 
• Good verbal and written communications skills 
• Ability to stay motivated in a repetitive work environment 
• Some knowledge of Microsoft Office products 
• Ability to lift 35 lbs. 

 

REQUIRED CERTIFICATIONS/LICENSURE 

Include minimum certification required to perform the job. 

•  High School Diploma or General Education Degree (GED) required 

 

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Must be able to work in sitting position, use computer and answer telephone 
• Ability to travel 
• Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments 

 

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Office Work Environment 
• Hospital Work Environment 

 

TRAVEL 

• Approximately 0% travel may be required