Revenue Operations Data Manager

Introduction to Demandbase: 

Demandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy. 

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

The base compensation range for this position, not including the bonus, is: $95,000 - $123,000

About the Role:

Demandbase is looking for a Revenue Operations Data Manager who is detail oriented, passionate about data quality and comfortable working with large data sets. This is an individual contributor internship focused on data governance and helping to optimize processes to ensure data hygiene. You will be working across teams (Marketing, Sales, Customer Success, Product) to QA and troubleshoot data, streamline and simplify data governance policies and measure the impact of high quality data across the organization.

If you’re excited about becoming a data driven operations professional, enjoy clean and standardized data, jump up and down when you finally figure out that logic function error and enjoy seeing all your hard work come to life in a high-growth environment, then this role is for you!  

What you’ll be doing: 

• Provide day-to-day data quality and troubleshooting support across our entire Data stack
• Perform data validation to assure integrity, accuracy and consistency, identify the root cause of data inconsistencies and process defects, and implement timely corrective actions
• Automate data collection and aggregation processes 
• Collaborate with other team members in Revenue Marketing, Sales and Customer Success to provide statistics or business data that can help drive business insights
• Work with subject matter experts and Data/ Business Analysts to understand business questions, processes, and related data
• Work with 3rd-party vendors to help validate and standardize data
• Create documentation for research, standards, guidelines, best practices for all of our internal processes
• Ensure continued operational excellence by establishing and maintaining standards, while executing on a wide range of tasks
• Help to enhance, optimize, and document our marketing automation processes to effectively scale execution, reporting and testing practices

What we’re looking for:

• 3-4 years of experience in marketing operations or a role working with large data sets
• Previous hands-on experience in data quality assurance and/or software development 
• Strong Excel skills (including pivot tables, vlookups, VBA scripting etc) are essential; knowledge of at least 1 scripting language for data analysis (Python, R).
• Previous hands-on experience with a CRM system such as Salesforce and a Marketing Automation Platform such as Marketo/Hubspot/Salesforce Marketing Cloud/Eloqua 
• Detail Oriented - you’re highly organized and think about the downstream effects of data alteration
• High Resilience and Excellent communication skills 
• Willingness to dive in head first, not afraid to raise your hand to try something outside your role
• The Fun Part - you’re excited about jumping into a complex MarTech stack and dream about how you can utilize all the data to aid your day-to-day execution

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

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