Data Strategy & Business Operations Associate
Plano, TX, United States
JPMorgan Chase & Co.
The Chief Administrative Office (CAO) Chief Data & Analytics Office (CDAO) is responsible for the overall data strategy, analytics, reporting, and governance across the firm's CAO functions. This function supports groups such as Global Supplier Services, Global Security, Global Real Estate, Amenity Services, Document & Business Solutions, and CAO Strategic Initiatives. Our team’s mission is to help our organization manage its data assets and find the best solutions to surface insights from our data in an effort to drive business goals & initiatives, enhance analytics, and streamline reporting. In doing so, we look for improvements ranging from establishing quality data repositories to designing cutting edge analytic insights utilizing the latest data visualization and machine learning tools.
The Data Strategy team within the CAO CDAO is responsible for developing and executing the CAO CDAO group’s overall strategy, balancing the team's book of work in alignment with CAO business groups, communicating team achievements, and managing special projects. It is a multifaceted group that utilizes a variety of skillsets to support execution of the CAO CDAO.
We are seeking a Data Strategy & Business Operations Associate to support the team's ever-expanding book of work. The ideal candidate will have strong communication and presentation skills and be comfortable handling multiple projects. Reporting to the CAO CDAO Data Strategy VP, they will communicate achievements across multiple data solution developer groups, develop high-quality reports and communications, and execute special projects along with a variety of other Data Strategy activities. They will work closely with the CAO Director of Analytics and CAO business leaders to align priorities across the CAO CDAO and CAO business groups, facilitate project scoping and communications, and play an active contributor role on projects while managing other projects.
Job Responsibilities:
- Manage projects, ensuring stakeholder engagement, status updates, and issue escalation
- Partner with senior stakeholders and CAO CDAO leadership team to support the delivery of priority CAO initiatives and objectives
- Deliver executive-level PowerPoint presentations that are clear, direct, and visually pleasing, in support of both high-priority strategic initiatives and general updates
- Run communications for senior leaders across the firm, adequately communicating the teams strategy, achievements, and project outcomes
- Work with business stakeholders, Data Strategy, and CAO CDAO leads to understand and translate key business needs into a clear, actionable project demand and track overall book of work and achievements for the team
- Coordinate and participate in forums between key stakeholders to discuss development, socialization, and implementation of issues
- Communicate and coordinate effectively with the lines of business and corporate functions areas (e.g. External Reporting, Operations, Technology and Lines of Business)
- Enhance the above with a focus on continuous improvement
- Execution of the above processes with an emphasis on accuracy and timeliness of meeting deliverables on prescribed timetables / calendars
Required Qualifications, Capabilities, and Skills:
- 4+ years of relevant industry knowledge, ideally coupled with consulting, corporate strategy, or financial and business management experience
- Excellent written and verbal communication skills with ability to prepare executive-level presentations from limited or highly-detailed information
- Advanced Microsoft Office skills (Excel and PowerPoint in particular) required
- Advanced organizational, multitasking, and prioritization skills with an ability to work independently
- Intermediate to advanced analytical and problem solving skills with an ability to derive meaningful insights and actions from data
- General understanding of data systems, data structures, and Business Intelligence a plus
- Experience coordinating projects or processes across multiple teams/constituents
- Interpersonal and relationship-building skills – with an ability to influence
- Must be comfortable speaking to Senior Management and presenting ideas
- Ability to run meetings across diverse functions, locations, and businesses
- High Emotional Intelligence
- Bachelor’s degree required
Preferred Qualifications, Capabilities, and Skills
- MBA a plus
- Consulting background a plus
- Experience within Product Management, Corporate Strategy, or Business Analyst role in the past preferred
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Banking Business Intelligence Consulting Data strategy Data visualization Excel Machine Learning Security
Perks/benefits: Career development Competitive pay Health care Team events Wellness
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